The Box Elder Event Center 631 Watiki Way, Box Elder, SD 57719
Welcome & Morning Kickoff
Ellsworth Ballroom B
7:15 to 8:30 a.m.
7:15 to 8 a.m.: Registration, Breakfast, and Networking
8 to 8:15 a.m.: Opening Remarks
Opening Keynote Presentation
Ellsworth Ballroom B
8:30 to 9:15 a.m.
Tony Pannone | Highmark FCU
Preparing Yourselft to Hold the Hard Conversations That are Keeping you Stuck
Some conversations feel like landmines—and avoiding them can keep you stuck, both in your personal life and at work. This keynote explores how to identify when a conversation needs to happen, and what makes it a crucial one. You'll also learn practical strategies for preparing yourself, so emotions don’t hijack the moment. Think of it as the emotional version of rocket science—with real-world tools you can actually use.
Breakout Sessions #1
Raider Salon A
9:25 to 10:10 a.m.
Mark Geary | Kaseya
Crisis Clarity: Mastering Communications During a Cybersecurity Incident
In today’s digital landscape, how you communicate during a cybersecurity incident can define your organization’s reputation, resilience, and recovery. Join us for a tactical, real-world session that unpacks how to prepare, execute, and refine communications during cyber incidents—from internal alerts to public disclosures. You’ll learn strategies used by industry leaders and walk away with practical tools you can apply immediately.
Raider Salon B
9:25 to 10:10 a.m.
Mike Waldner | SecureSD – Dakota State University
From Connecting to Broadband to SecureSD: Leadership Lessons in South Dakota's Cyber Journey
What does it take to build and sustain cybersecurity teams, especially when purpose, not paychecks, is the driving force? In this session, we’ll explore South Dakota’s SecureSD initiative as a lens through which to examine over 30 years of leadership in state government. From navigating shifting cyber threats to keeping teams engaged despite the lure of higher commercial wages, this talk will highlight the principles, people, and persistence that have shaped South Dakota’s cybersecurity evolution. Attendees will walk away with practical insights into leading with mission, building resilient teams, and finding long-term success through service.
Breakout Sessions #2
Raider Salon A
10:20 to 11:05 a.m.
Jim Edman | CISA
Current Nation State Actor Cybersecurity Threats & Mitigation Strategies
Cybersecurity attacks from foreign adversaries are constant. This session will explore their goals in these attacks, what methods they apply and how to best mitigate them to protect your organization’s assets.
Raider Salon C
10:20 to 11:05 a.m.
Julie Erickson | Lan Crew
Cultivating Successful Technology Habits: Time Saving Tips to Streamline Work
Understanding how to build user confidence when learning technology and the habits of successful technology learners provides us with the language and tools to support staff in taking full advantage of Microsoft and Google’s features.
Ignoring available technology leads to inefficiencies, higher costs, and missed opportunities. Studies have shown that information seeking can take up to 30% of time, along with an additional 20% of time spent on recreating information. For example, not using cloud storage can result in lost files and difficulty in collaboration. Embracing tech tools saves time and resources, allowing you to focus on more strategic tasks.
Networking
Ellsworth Ballroom B
11:05 to 11:30 a.m.
Lunch
Ellsworth Ballroom B
11:30 to noon
Lunch brought to you by TECHLeadership Presenting Sponsors
Lunch Keynote Presentation
Ellsworth Ballroom B
Noon to 12:45 p.m.
Valerie Bergman | Microsoft
Generative AI: Transforming Business Without Breaking the Bank or Blowing Up the World
Generative AI has rapidly evolved from experimental pilots to high-value implementations that are reshaping business operations. This keynote will explore the transformative impact of generative AI on various industries, highlighting lessons learned from early adopters. Attendees will gain insights into successful strategies for integrating agentic LLM processes into their workflows, enhancing operational efficiency and driving innovation. The session will cover practical examples, challenges faced, and solutions implemented by pioneers in the field, providing a roadmap for organizations looking to harness the power of generative AI.
Cyber Jeopardy
Ellsworth Ballroom B
1 to 1:20 p.m.
Test your cyber trivia knowledge live on the screen from your smart phone.
Previous cyber jeopardy champions: 2024: Jeff Barnes 2023: Julie Erickson
Reverse Q&A
Ellsworth Ballroom B
1:20 to 1:45 p.m.
At our TECHLeadership event, we’ll introduce a Reverse Q&A Forum, where the audience takes on the role of experts and the panelists ask the questions. This engaging format allows for deeper participation from you, the audience, sparking dynamic conversation and diverse perspectives.
How It Works:
Introduction of Topic: We’ll present a broad question or statement to the audience (e.g., "Does AI pose a greater risk to business operations than it enhances productivity?").
Audience Engagement: Attendees respond and share their insights, opinions, and experiences related to the topic. Panelists facilitate the discussion, digging deeper by asking follow-up questions and guiding the conversation.
Expert Commentary: After the audience shares their views, the panelists will wrap up the topic by summarizing key points and providing their professional perspectives based on the input received.
Breakout Sessions #3
Raider Salon A
1:55 to 2:25 p.m.
Clint Parsons | SEAM
Off the Grid: Empowering Teams to Take Control of IT Decommissioning
When devices come off the network, where do they actually go? Who’s tracking them? And what kind of data is still on them? In a lot of organizations, the end of the IT lifecycle is messy, unclear, and loaded with risk. This session breaks down how to clean it up.
We’ll walk through the decommissioning process—from the moment a device is retired to the moment it’s recycled or destroyed—and show how to build systems that protect data, keep you compliant, and make life easier for everyone involved. We’ll talk about common traps like shadow IT, forgotten licenses, unsecured storage, and why the smaller and smarter our tech gets, the harder it is to wipe and destroy it properly. We’ll also hit on key updates like PCI DSS 4.0 and how leadership can play a bigger role in keeping things secure all the way through.
Attendees will leave with real tools to help their teams improve how they handle aging equipment, whether they’re in IT, risk, or leadership. This isn’t just about recycling—it’s about protecting your business and making sure nothing falls through the cracks
Raider Salon C
1:55 to 2:25 p.m.
Eric Eisenbraun | Golden West Technologies
Plans are Nothing, Planning is Everything
In an unpredictable world, static plans quickly become obsolete. What truly builds organizational resilience is not the plan itself—but the act of planning. This session explores how continuous planning strengthens your organization’s ability to respond to disruption, adapt to change, and maintain critical services.
Because in the end, it's not the document on the shelf that saves you—it's the shared understanding, alignment, and readiness that comes from purposeful planning.
Breakout Sessions #4
Raider Salon A
2:35 to 3:05 p.m.
Katelyn Flower-Velasquez | Black Hills Energy
Communication in Security
The topic of cyber security is often a difficult conversation to navigate when it comes to getting buy-in from your management, other employees and even the rest of the technology team. The question many IT security professionals ask themselves is how can we make this relationship with our peers better, so that we can best protect our infrastructure? Communication in security provides a quick overview on best practices to create an engaging security environment to help security professionals communicate effectively and implement positive change in their environments.
Raider Salon C
2:35 to 3:05 p.m.
Isaac Smith | Omnitech, Inc.
Software That Fits: Knowing When to Build and How to Do It Right
Closing Keynote Panel Discussion
Ellsworth Ballroom B
3:15 to 3:45 p.m.
Join us for an informative panel discussion with Mindy Howard, President and CEO of Highmark Federal Credit Union, Tyler Wainwright, Director of Information Security of Black Hills Works, and Haley Erickson of Black Hills Energy.
What happens after the sessions end and the lanyards come off? We reconnect with past attendees who returned to their organizations inspired and took action. Hear firsthand how ideas from last year’s conference sparked change, influenced strategy, and delivered results in their teams, communities, and companies. This session isn’t just a look back; it’s a celebration of momentum and a roadmap for how you can turn insight into impact after the conference.
Closing Remarks & Raffle Prizes
Ellsworth Ballroom B
3:50 to 4 p.m.
We conclude the conference with appreciation and a chance to win exciting giveaways. Thank you for attending and we look forward to seeing you in 2026!
Social & Networking
Ellsworth Ballroom B
4 to 5:30 p.m.
Join us as we to close out the 2025 TECHLeadership Conference by connecting, celebrating, and reflecting on an inspiring experience.
Get your tickets today!
Join us for the TECHLeadership Conference October 15, 2025 at The Box Elder Event Center.